Legal
服务条款
由 Grouper Technology Limited 通过 bamboohr 提供的、管辖 BambooHR 订阅的服务条款。grouper.ie。
Last updated: May 2026
重要订阅承诺
Unless an Order Form expressly states that a subscription is month-to-month, each Subscription Term is a fixed and non-cancellable commitment for the full period stated in the Order Form. Paying monthly does not create a monthly cancellation right.
In this Agreement: Grouper, we, us and our mean Grouper Technology Limited, acting as the European commercial, implementation, support and service partner for BambooHR. BambooHR or Technology Provider means the provider of the BambooHR human resources information system and associated technology made available through Grouper. Customer, you and your mean the organisation or other legal person identified in the applicable Order Form and, where the context requires, its Authorised Users.
By entering into an Order Form, creating or administering an account, accessing the Services or otherwise using the Services, the Customer agrees to be bound by this Agreement. If an individual accepts this Agreement on behalf of an organisation, that individual confirms that they have authority to bind that organisation.
本协议适用于客户的初始购买以及基于本协议的订单表所述后续购买。
- “附加服务”指通过 Grouper 购买的额外产品、模块、功能、专业服务或其他服务。
- “附加条款”指适用于特定附加服务的额外 contractual 条款。
- “关联方”指控制、被控制或与一方共同控制的实体，其中控制指直接或间接拥有该实体超过50%的投票权。
- “适用法律”指适用于相关方的所有法律、法规、监管要求和具有法律约束力的规则，包括适用的数据保护、隐私、雇佣、税务和电子通信立法。
- “授权用户”指客户授权访问或使用服务的雇员、承包商或其他个人。
- “机密信息”具有第17条所述的含义。
- “客户数据”指客户或其客户关联方为使用本服务而提交、存储、创建或以其他方式处理的数据、信息、文档、文件及其他内容。客户数据包括客户个人数据。
- “客户个人数据”指客户或客户关联方控制并与本服务相关处理的个人数据。
- “数据处理协议”或“DPA”指 Grouper 与客户之间签订的数据处理条款。
- “文档”指与本服务相关的用户、技术和服务文档。
- “欧洲经济区”指 EEA。
- “费用”指订阅费及任何专业服务费或在订单表或工作说明书中列出的其他费用。
- “订单表”指由 Grouper 与客户之间同意的书面或电子订购文件，标识服务、费用、订阅期限及其他适用商业条款。
- “专业服务”指由 Grouper 提供的实施、咨询、配置、迁移、集成、培训、咨询及其他专业服务。
- “服务”指通过 BambooHR 购买的软件即服务（SaaS）产品、功能以及相关 Grouper 服务。
- “工作说明书”或“SOW”指描述具体专业服务、交付物、职责、费用、假设和里程碑的文件。
- “订阅费用”指访问服务的持续费用。
- “订阅期限”指在适用的订单表中规定的订阅周期。
- “第三方服务”指非 Grouper 或 BambooHR 提供的软件、应用、数据源或服务。
3.1 BambooHR 平台
BambooHR is a human resources information system and people-management platform designed to assist organisations with managing employee information, human resources processes and workforce administration.
根据客户的订阅，服务可能包含以下功能：
- employee records
- 入职与离职
- 招聘与申请人跟踪
- 考勤时间
- leave management
- performance management
- compensation management
- 福利管理
- 与工资相关的服务
- employee experience
- 报告与分析
- 电子签名
- integrations
- APIs
- 人工智能功能
- 其他人力资源相关服务
3.2 Grouper 的角色
Grouper provides the Customer with European commercial, implementation, support, service-management and related services in connection with BambooHR. Grouper may procure or arrange the relevant BambooHR subscriptions on behalf of the Customer. BambooHR remains the Technology Provider for the underlying BambooHR software.
3.3 订单表单
The Customer will purchase Services through an applicable Order Form. Each Order Form forms part of this Agreement. If there is a conflict between an Order Form and this Agreement, the Order Form shall take precedence in relation to the specific commercial terms expressly identified in that Order Form, except where this Agreement expressly states otherwise.
3.4 额外服务
Additional Services may be subject to Additional Terms. Where Additional Terms directly conflict with this Agreement, the Additional Terms shall take precedence solely in relation to the relevant Additional Service.
4.1 Right to Use the Services
在支付适用费用并遵守本协议的前提下，客户在相应订阅期限内获得有限的、非排他性的、不可转让的、不可再授权的权利，允许经授权的用户出于客户的内部业务目的访问和使用服务。对服务或其底层软件不转让所有权。
4.2 授权用户
客户有责任确定哪些个人有权访问其账户。客户应确保：
- 个人凭证不得共享
- user access is promptly removed when no longer required
- 管理权限得到适当管理
- users comply with this Agreement
- 凭证需保密且安全
4.3 附属机构与承包商
客户可允许其关联方的员工和承包商使用服务以使客户受益，前提是客户对他们遵守本协议负责。
客户不得也不得允许任何其他人执行以下行为：
- (a) 将服务用于非法、欺诈、滥用或未授权目的；
- (b) 上传或分发违法、诽谤、欺诈、恶意或侵权内容；
- (c) 反向工程、反编译、反汇编或以其他方式尝试从服务中推导源代码，除非适用法律明确允许；
- (d) 进行未授权的渗透测试、漏洞测试或其他安全测试；
- (e) 引入恶意软件、恶意代码、病毒或其他有害材料；
- (f) 复制、再现、修改或创作衍生作品，除非明确允许；
- (g) 出租、租赁、转售、分发或再授权访问服务；
- (h) 使用自动化系统抓取或提取服务信息，除通过经批准的功能或 API；
- (i) 规避访问控制、安全控制、使用限制或技术限制；
- (j) 使用服务开发与 Grouper、BambooHR 或其他人权利相冲突的竞争性产品；
- (k) 移除或遮蔽版权、商标或其他专有通知；
- (l) 以实质性威胁服务安全、完整性、性能或可用性的方式使用服务。
如提供 API，客户需对其使用与配置负责。API 凭证、访问令牌与密钥需妥善保管。客户不得向未授权的第三方提供 API 凭证。需要程序化访问的第三方必须使用经授权的身份验证或集成方式。为保护服务的稳定性、可用性和安全性，可能对合理的技术速率进行限制。Grouper 或 BambooHR 可能在使用远超许可技术限制或威胁服务时限制、限流或暂停 API 访问。
服务可与第三方服务集成或互操作。客户有责任决定是否启用第三方服务、获取所需许可或许可、遵守对方条款、正确配置集成，并确保任何客户数据传输是合法的。除非另有明确约定，否则 Grouper 不控制也不对第三方服务的可用性、安全性、性能或行为负责。
8.1 所有权
The Customer retains all right, title and interest in Customer Data. Neither Grouper nor BambooHR acquires ownership of Customer Data by providing the Services.
8.2 客户责任
客户负责：
- 客户数据的准确性
- 客户数据的合法性
- 确定上传的信息
- 为个人数据维持适当的合法基础
- 获得所需的权限或同意
- 提供所需的隐私通知
- ensuring that Customer Data does not infringe third-party rights
8.3 客户数据处理
Customer Data may be processed only as reasonably necessary to provide, implement, configure, secure and support the Services, respond to Customer instructions, comply with Applicable Law, or as otherwise permitted under the DPA.
8.4 Data Processing Agreement
Where Grouper Processes Personal Data on behalf of the Customer, the DPA forms part of this Agreement. If there is a conflict concerning the Processing of Personal Data, the following order of precedence shall apply:
- 强制性的适用数据保护法
- 适用的国际数据转移条款
- 数据处理附加协议（DPA）
- this Agreement
- 适用的订单表单，除非订单表单明确规定其覆盖 DPA
9.1 欧洲经济区托管
与 Grouper 的欧洲 BambooHR 服务相关的客户个人数据在欧洲经济区内托管和存储。主要托管地点在爱尔兰。
9.2 备份与灾难恢复
包含客户个人数据的备份与灾难恢复副本在欧洲经济区内维护，作为欧洲服务环境的一部分。
9.3 Sub-processors
Where a Sub-processor stores Customer Personal Data for the European service, the relevant Customer Personal Data shall remain stored within the EEA.
9.4 在欧洲经济区以外的访问
EEA 存储承诺并不必然意味着所有授权的支持访问必须从 EEA 内部发起。如确需从 EEA 之外访问，Grouper 将确保该访问仅限于合理必要的范围，获得适当授权，受适当的技术与合同控制，符合适用数据保护法并在法律要求时使用合适的国际转移机制。此类访问不得在客户明确指示且法律允许的情况下改变客户个人数据的 EEA 存储地点。
10.1 安全措施
Grouper shall maintain commercially reasonable and appropriate technical and organisational measures designed to protect Customer Data against accidental or unlawful destruction, loss, alteration, disclosure, access and other unauthorised Processing. Measures may include encryption, access controls, multi-factor authentication, role-based permissions, network protection, audit logging, monitoring, backup controls, vulnerability management, incident-response procedures, disaster recovery, business continuity and security awareness and training.
10.2 客户的安全职责
客户负责管理其用户与权限，维护安全凭证，必要时启用安全功能，及时禁用不必要的账户，保护集成与 API 凭证，并在怀疑未经授权访问时及时通知 Grouper
10.3 安全事件
当 Grouper 获知影响客户个人数据的确认为 Personal Data Breach 的事件时，Grouper 将不迟于合理时限通知客户，并按照 DPA 的规定处理。如适用的 DPA 规定了特定通知期限，该期限适用。
11.1 可用性
Grouper 将与技术提供方共同以商业上合理的努力，使服务全天候可用，全年无休，受限于计划维护、紧急维护、不可抗力、互联网或电信故障、客户系统或网络、第三方服务、安全要求以及超出 Grouper 合理控制的情况。除非在订单表或服务计划中另有规定，目标月度可用性为 98%。
11.2 支持
除非在订单表单中另有说明，标准 Grouper 支持在爱尔兰工作时间内提供，重大事件可能在正常工作时间之外监控，事件会按严重程度与业务影响进行优先级排序，客户须提供调查事件所需的合理信息与配合。目标响应时间可在适用的支持与服务级别政策中描述。
Grouper 与 BambooHR 可能不时发展、更新、增强或修改服务，以提升安全性或易用性、引入功能、符合法律法规、响应技术发展、替换依赖、维持服务可用性或提升性能。在承诺的订阅期限内，Grouper 不应在无合理理由的情况下故意降低所购服务的整体核心功能。
专业服务可通过订单表单或工作说明书（SOW）购买。适用的 SOW 可能描述范围、交付物、职责、里程碑、假设、依赖关系、费用、支出和验收要求。专业服务应以合理的技术水平和谨慎性执行，并符合行业通行惯例。除非在 SOW 中另有约定，Grouper 的基础方法、模板、工具、软件、专有知识和可重复使用的材料的知识产权仍归 Grouper 或其许可方所有。客户可在与其被授权使用服务相关的内部使用中使用专门为其创建的交付物。
14.1 费用
客户应支付在每份适用订单表单中规定的费用。除非订单表单另有说明，费用不含增值税及其他适用税费。
14.2 付款频率
订单表单中规定的付款频率仅决定费用的开票和应付时间，而不决定或改变客户订阅期限的长度。为避免疑义，当订单表单规定为 twelve-month（十二个月）的订阅期限时，客户在整个十二个月期间对服务承担合同义务，无论费用是按月、按季度、按年度开票或按其他商定的支付计划进行支付。以月度分期支付订阅费并不创建月/月订阅，也不赋予客户按月取消的权利。
14.3 按月支付的年度承诺
当客户进入为期十二个月或其他固定订阅期限，但允许按月分期支付订阅费时：
- (a) 每月付款构成整个订阅期限内承诺的总费用的一部分；
- (b) 客户对整 个订阅期限的全部费用仍负有责任；
- (c) 客户在到期前不能为了方便而终止订阅期限；
- (d) 取消付款指令或未使用服务不终止订阅期限或免除客户支付费用的义务；
- (e) 如果本协议或受影响的订单表单因客户重大违约而被 Grouper 终止，剩余订阅期限内尚未支付的费用应立即到期并应付，受适用法律的约束。
14.4 Employee Numbers and Usage
Where pricing is based upon employee headcount, users, modules, usage or another variable measure, Fees may be adjusted in accordance with the actual level of usage. An increase in employee headcount, products, modules or other chargeable usage may result in additional Fees during the Subscription Term where provided for in the Order Form. A decrease in employee headcount does not reduce any minimum contractual commitment stated in an Order Form unless expressly agreed otherwise.
14.5 额外服务
Additional Services purchased during an existing Subscription Term may be charged on a pro-rata basis for the remainder of the applicable billing period unless otherwise specified in the relevant Order Form.
14.6 税费
客户应对适用的增值税及其他税费、关税或政府收费负责，但不包括对 Grouper 的净利润征收的税金。
14.7 逾期付款
If an undisputed invoice remains unpaid after its due date, Grouper may charge interest to the extent permitted by Applicable Law. Before suspending Services solely for non-payment, Grouper shall provide reasonable notice and an opportunity to remedy the outstanding payment.
15.1 订阅期限
每项服务在适用订单表单中规定的订阅期限内提供。订阅期限可以是固定期限订阅（包括十二个月或更长时间的订阅），或如订单表单明确标识的月度订阅。除非订单表单明确说明订阅为月度，否则订阅应在订单表单所述的期限内视为固定期限订阅。
15.2 固定期限承诺
固定订阅期限是对相关订单表单所述整个期间的固定且不可取消的合同承诺。客户不得为方便起见在该订阅期限届满前终止、取消或缩短固定订阅期限。此规定无论费用是按月、按季度、按年度或以其他方式支付，客户对服务的实际使用水平、客户业务需求的变化、员工人数的变化（除非订单表单明确规定相应的定价调整）、或客户决定停止使用服务等因素均不影响。本文条款中没有限制一方在重大违约、破产或本协议另有明确终止权的情况下行使明确的终止权。
15.3 十二个月订阅示例
Where an Order Form specifies a twelve-month Subscription Term, the Customer is committed for the full twelve months. If the Customer pays the annual Subscription Fees in twelve monthly instalments, the Customer remains committed to the full twelve-month Subscription Term. The Customer cannot terminate the subscription after, for example, three, six or nine months merely by giving notice. Any notice of non-renewal given during the twelve-month Subscription Term applies only to the renewal that would otherwise commence after the current twelve-month Subscription Term expires.
15.4 Automatic Renewal
Unless otherwise specified in the Order Form, each fixed Subscription Term shall automatically renew for a further period of twelve months at the end of the then-current Subscription Term. The renewal becomes a new Subscription Term and, once commenced, is itself a fixed and non-cancellable commitment for its full duration.
15.5 Notice of Non-Renewal
任何一方均可在当前订阅期限到期前至少 90 天书面通知对方以防止自动续约。非续约通知：
- 不会终止或缩短当前订阅期限；
- 不会为当前订阅期限的任何部分创建退款权利；
- 不会免除客户就当前订阅期限应付的费用；并且
- 仅在当期订阅期限到期时生效。
15.6 未能及时发出非续订通知
If the Customer does not give valid notice of non-renewal at least 90 days before the end of the current Subscription Term, the subscription shall automatically renew for the next Subscription Term. Once the renewal Subscription Term begins, the Customer is committed to that renewed Subscription Term for its full duration.
15.7 月度订阅
本节仅在订单表单明确声明客户购买了月度订阅时适用。月度订阅将连续按月续订，直至按适用订单表单终止。除非订单表单另有说明，客户可在当前月度订阅期结束前书面通知终止月度订阅，终止将在该月度期结束时生效。对于按月支付的十二个月或其他固定订阅期限的客户，在本节下不视为月度客户。
15.8 当前订阅期限的定价
Except where expressly permitted by the applicable Order Form, Grouper will not increase the base Subscription Fee during an existing fixed Subscription Term. This does not prevent changes to Fees arising from increased employee headcount, increased usage, additional products, Additional Services, taxes, changes to a variable charging component or other adjustments expressly provided for in the Order Form.
15.9 续订条款的定价变动
Grouper 可能在未来续约订阅期限生效前至少 60 天向客户发出通知以改变适用于该续约订阅期限的订阅费用。根据本条款所通知的价格变动仅适用于下一次续约订阅期限，并且除非在协议其他地方另有明确允许，否则不会改变当前固定订阅期限应支付的费用。
15.10 价格通知与非续订通知的关系
60 天价格变动通知期与 90 天非续约通知期是分开的。Grouper 提供的定价通知不会延长、重新启动或放弃客户在不愿续约时应提供的 90 天通知义务。因此，如客户希望防止续约，必须在当前订阅期限结束前至少 90 天发出非续约通知，无论定价通知在何时发出。价格变动通知不会重新开启或延长客户的非续约窗口。如果 90 天非续约期限已经过去，客户仍需对下一次续约订阅期限承担义务，除非适用法律另有要求。
16.1 固定订阅期限内不提供便利性终止
除月度订阅或本协议明示终止权存在的情况外，客户无权为方便起见终止固定订阅期限。按照 15.5 条给予 90 天通知仅构成非续约通知；并非当前订阅期限的终止通知。本协议的任何条款不得被解释为允许客户仅通过发出 60 天、90 天或其他期限的通知来终止十二个月或其他固定订阅期限。
16.2 暂停
Grouper 可能在合理必要时暂停对全部或部分服务的访问，原因包括：
- (a) 无争议的费用严重逾期；
- (b) 客户严重违反使用限制；
- (c) 客户的使用造成重大安全、完整性或可用性风险；
- (d) Grouper 合理怀疑存在欺诈或违法活动；
- (e) 需要遵守适用法律或有主管机关要求暂停；
- (f) 为防止对 Grouper、BambooHR、其他客户或第三方造成重大损害而合理必要的暂停；
16.3 因重大违约而终止
Either party may terminate this Agreement or an affected Order Form if the other party commits a material breach and, where the breach is capable of remedy, fails to remedy that breach within thirty days after receiving written notice requiring it to be remedied. This Section provides a termination right for cause and is not a termination-for-convenience right.
16.4 破产
Either party may terminate where the other party ceases to carry on business, becomes insolvent, enters liquidation other than for a solvent restructuring, has a receiver, examiner or equivalent office holder appointed over a material part of its assets, or becomes subject to an analogous insolvency proceeding, in each case to the extent permitted by Applicable Law.
16.5 重大数据保护违约
The Customer may terminate the affected Services where Grouper commits a material breach of its obligations under the applicable DPA and fails to remedy the breach within the applicable cure period where that breach is capable of remedy.
16.6 到期或终止的影响
到期或合法终止时：
- 客户对受影响服务的使用权终止；
- 未支付的费用应付罄
- 客户数据应按照 DPA 处理；
- 各方应依据本协议处理对方的机密信息；
- 旨在存续的条款应继续有效。
16.7 客户违约后的费用
若 Grouper 因客户未纠正的重大违约而终止固定订阅期限，该订阅期限剩余部分的所有已承诺订阅费用在适用法律允许的范围内仍应支付并可能立即到期。
16.8 未对固定期限服务退款
Except where this Agreement expressly provides otherwise, Fees paid or payable for a fixed Subscription Term are non-refundable. The Customer is not entitled to a refund or credit merely because:
- 客户停止使用服务；
- 员工数量减少；
- 客户希望切换到其他提供商；
- 内部情况发生变化；
- 客户提前通知不再续订；或
- 客户不再需要服务。
每一方可能接收属于对方的机密信息。"机密信息"是指被标注为机密或由于其性质或披露情形通常应被视为机密的信息。机密信息包括客户数据。
Each receiving party shall protect Confidential Information using at least reasonable care, use it only to perform or exercise rights under the Agreement, and disclose it only to personnel, contractors, Affiliates or professional advisers who need access and are subject to appropriate confidentiality obligations.
Confidential Information does not include information that is lawfully public through no breach of the Agreement, was lawfully known without restriction before disclosure, is lawfully obtained from another source without an obligation of confidentiality, or is independently developed without use of the Confidential Information. A receiving party may disclose Confidential Information where required by law, court order or a competent authority. Where legally permitted, the receiving party shall provide reasonable prior notice of compulsory disclosure.
18.1 Grouper 与 BambooHR 技术
Grouper, BambooHR and their respective licensors retain all right, title and interest in the Services, software, Documentation, APIs, interfaces, technology, designs, methodologies, underlying systems and related intellectual property. The Customer receives only the contractual access and usage rights expressly granted under this Agreement.
18.2 客户数据
客户保留对客户数据的所有权。
18.3 反馈
当客户就服务提出建议、想法或反馈时，Grouper 与 BambooHR 可能使用该反馈来改进其产品和服务，前提是此类使用不需要披露客户的机密信息。
18.4 聚合数据
Subject to Applicable Law, aggregated or appropriately de-identified information may be used for analytics, benchmarking, product improvement and service optimisation where it does not identify the Customer or an individual.
除非书面另有约定，Grouper 可能将客户标识为 Grouper 和 BambooHR 客户，并可能在客户名单和合理的市场材料中使用客户的名称和标志。Grouper 应遵守客户提供的品牌准则。客户可通过提供合理的书面通知来要求停止此类使用。
本服务提供帮助客户进行人力资源与劳动力管理的技术与工具。无论功能或信息通过本服务而可用，Grouper 与 BambooHR 均不对客户的雇佣实践承担控制责任。客户仍对招聘、雇用、晋升、薪酬、绩效决策、纪律决定、福利、解雇、员工沟通及其他劳动力决策负责。仅提供本服务或一般信息并不使 Grouper 或 BambooHR 提供法律、雇佣、税务、会计或监管咨询。
Certain Services may include optional artificial intelligence or machine-learning functionality. The Customer is responsible for determining whether and how such functionality is used within its organisation. The Customer shall ensure that its use complies with Applicable Law, provide required transparency to affected individuals, obtain consent where legally required, maintain appropriate human oversight, establish internal policies governing AI use and avoid providing prohibited or inappropriate sensitive information as an AI input. AI-generated outputs may contain errors, omissions, bias or inaccuracies and should not be treated as automatically authoritative. AI output should not be used as the sole basis for a legally significant employment decision where doing so would breach Applicable Law.
The Services may include functionality allowing documents to be signed electronically. By choosing to use electronic signature functionality, users consent to conducting the relevant transaction electronically. Grouper and BambooHR provide the technology but are not parties to documents signed between the Customer and its employees, candidates, contractors or other counterparties merely because the Service is used. The Customer remains responsible for document content, legal validity, accuracy, appropriate signatories and enforceability.
Grouper warrants that it is authorised to provide the Services described in the applicable Order Form, Professional Services will be provided with reasonable skill and care, the Services will perform substantially in accordance with applicable Documentation under normal authorised use, and Grouper will perform its obligations in accordance with Applicable Law. Except for express warranties in this Agreement and to the fullest extent permitted by Applicable Law, no additional express or implied warranties apply. The Services are not warranted to be uninterrupted or entirely error-free.
24.1 Indemnity by Grouper
在本协议的前提下，Grouper 应就授权使用本服务而侵犯该第三方知识产权的合格第三方索赔为客户进行辩护。若索赔源自客户的修改、与未授权技术的组合、客户规格、按照文档或本协议的使用方式，或在 Grouper 提供一个合理且不侵权的替代方案后继续使用，则 Grouper 对该等索赔不承担义务。
Where a qualifying infringement claim occurs or is reasonably likely to occur, Grouper may obtain the right for the Customer to continue using the affected Service, replace or modify it so that it becomes non-infringing without materially reducing functionality, or terminate the affected Service and refund prepaid Fees attributable to the unused portion of the affected Subscription Term.
24.2 Indemnity by Customer
客户应就因违法的客户数据、对第三方权利的侵害、对本服务之非法使用、客户对本协议的重大违约、或客户承担责任的雇佣决策或行动而产生的合格第三方索赔向 Grouper 进行赔偿，除非是由于 Grouper 的违约、过失或故意不当行为所致。
24.3 程序
A party seeking indemnification shall promptly notify the indemnifying party, provide reasonable co-operation and permit the indemnifying party to control the defence and settlement, provided that no settlement may impose liability, an admission of wrongdoing or a material non-financial obligation upon the indemnified party without its consent.
25.1 责任豁免
依第 25.2 条之规定，任一方对间接、特殊、惩罚性或后果性损失不承担责任。就利润、收入、预期节省或商业机会的损失，若属于间接或后果性损失，亦不承担责任。
25.2 无法排除的责任
Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct, or liability that cannot lawfully be excluded or limited.
25.3 数据保护责任
受第 25.2 条约束，各方因违反其契约数据保护义务而产生的总责任上限为 €2,000,000。
25.4 知识产权责任
受第 25.2 条约束，各方因侵犯知识产权而产生的总责任上限为 €2,000,000。
25.5 一般责任
在第 25.2 条至 25.4 条的规定下，因本协议项下或与本协议相关而产生的 setiap 方的总责任上限为 €1,000,000 与已付或应付费用的 125% 的较高者，且以最近共同触发索赔事件的前十二个月的费用为基准。
Grouper shall maintain appropriate business-continuity and disaster-recovery arrangements relevant to the Services it provides. Grouper shall use commercially reasonable efforts to restore affected Services following a material disruption. Relevant business-continuity or disaster-recovery information may be made available to Customers upon reasonable request, subject to confidentiality and security restrictions.
如合理需要证明遵守本协议、数据处理附录或适用法律，Grouper 应向客户、其审计师及合格监管机构提供合理信息与配合。审计权应在合理的事先通知下，在正常的爱尔兰工作时间内进行，以不对运营造成不合理中断、遵守保密义务并不得访问其他客户信息为前提。数据处理附录下或合格监管机构要求时，可能适用不同或额外的审计权。
任一方对因超出其合理控制范围的情形而导致延迟或未能履行义务（除按规定应正确支付的金额外）不承担责任。此类情形可能包括自然灾害、火灾、洪水、流行病、战争、恐怖主义、内乱、政府行动、劳动干扰、广泛的电信故障、广泛的互联网故障、云基础设施故障或广泛的网络攻击。受影响方应尽合理努力减轻事件影响。
Grouper may use Affiliates, contractors and service providers to support delivery of the Services. Where such a party Processes Customer Personal Data, the DPA shall govern appointment and use of that party as a Sub-processor. Grouper remains responsible for the performance of its direct contractual obligations notwithstanding its use of contractors, except to the extent otherwise provided in the Agreement.
当 Grouper 收到具有法律约束力的披露客户数据的请求时，Grouper 可以遵从此等请求。在法律允许的范围内，Grouper 将通知客户、审查该请求、仅披露法律所要求的信息、力求限制过度请求并在适当情况下对不合法请求提出合理挑战。
未经对方事先书面同意，任一方不得转让本协议，且不得无理拒绝同意。任一方可在并购、企业重组、收购、出售大部分相关资产或转让给关联公司时因通知而转让本协议，前提是受让方能够履行转让方的义务。
Notices under this Agreement shall be in writing. Notices to the Customer may be sent to the primary administrative or contractual contact identified in the applicable Order Form. Notices to Grouper may be submitted through the legal or contractual contact channel made available through Grouper. Email notices are valid where permitted under Applicable Law. A notice is treated as received when delivery can reasonably be demonstrated.
Grouper 可能不时更新本条款以反映适用法律、监管要求、安全要求、服务变动、引入新功能、技术依赖变更或对契约措辞的合理改进。若对现有客户的契约权利产生实质性负面影响的变更，通常在已承诺的订阅期内不应生效，除非法律要求、出于安全需要、技术提供方要求、明确同意，或客户有其他法律上适当的救济。商业上的实质性变更通常在续订时生效。
Failure or delay by a party in exercising a contractual right does not waive that right. A waiver is effective only where expressly given.
If a provision of this Agreement is held to be invalid or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally possible. The remaining provisions shall continue in effect.
This Agreement, together with its Order Forms, DPA, Statements of Work, schedules and Additional Terms, constitutes the entire agreement between the parties concerning the Services. It supersedes previous proposals, discussions and agreements concerning the same subject matter. Customer purchase orders or administrative procurement forms do not vary this Agreement unless expressly agreed in writing by Grouper.
各方为独立承包商。本协议中的任何内容均不构成雇佣关系、代理、合伙、联合企业、受托关系或特许经营关系。除非明确授权，否则任一方不得对对方施加约束。Grouper 作为 BambooHR 欧洲伙伴的身份并不使 Grouper 和 BambooHR 成为同一法律实体。
Except where expressly provided under applicable data-protection terms or other mandatory law, a person who is not a party to this Agreement shall have no right to enforce it.
This Agreement may be accepted electronically. Electronic signatures and electronically accepted Order Forms shall have the same legal effect as original signatures to the extent permitted by Applicable Law. The Agreement may be executed in counterparts.
This Agreement and any non-contractual obligations arising from or connected with it shall be governed by the laws of Ireland. The courts of Ireland shall have exclusive jurisdiction over disputes arising from or relating to this Agreement, subject to any mandatory rights or jurisdiction that cannot lawfully be excluded. Before commencing formal proceedings, the parties shall use reasonable efforts to resolve the dispute in good faith.
Expiry or termination does not affect rights or liabilities accrued before termination. Provisions which by their nature should continue after termination shall survive, including provisions relating to:
- 未支付的费用；
- 客户数据；
- 保密性；
- 知识产权；
- 责任；
- 赔偿；
- 争端解决；以及
- 数据保护。
Questions about this Agreement, Order Forms, subscriptions, BambooHR, Professional Services, support, privacy, security or contractual matters may be submitted through the appropriate Grouper customer-support, account-management, privacy, security or legal contact channel made available through bamboohr.grouper.ie.
如合同文档存在冲突，除非另有明确规定，否则以下优先顺序适用：
- 强制性适用法律；
- 适用的国际数据转移规定；
- 数据处理协议（DPA），涉及个人数据事项；
- 适用的订单表单，明确的商业条款；
- 适用的工作说明书（Professional Services）；
- 适用的附加条款；
- 本主订阅协议及服务条款；
- 支持的政策与文档。
通过执行订单表单、电子接受本条款、创建管理账户或在获得条款后使用服务，客户确认：
- 已阅读并理解本协议；
- 接受方有权约束客户；
- 同意受协议约束；
- it will ensure that its Authorised Users comply with applicable provisions of the Agreement.
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