Grouper 服务

由一家欧洲合作伙伴主导的完整 HR 技术合作

Grouper is an Irish company with consultants across Europe and the Middle East. We deliver the whole engagement, from first discovery workshop to long-term optimisation. BambooHR is one component of what we do.

端到端的客户旅程

每项服务都对应同一条连贯旅程中的一个阶段，因此您始终清楚自己所处的位置以及下一步是什么。

1Discover

2Assessment and Consultation

3解决方案设计

4Implementation

5Integration

6数据迁移

7Training

8Go Live

9托管支持

10客户成功

11Continuous Improvement

12战略咨询

评估与设计

发现与咨询Every engagement begins with a structured discovery workshop. We understand your people, processes and goals first, then recommend the right HR technology and delivery approach.HR 技术咨询We help HR and IT leaders design the right operating model and technology strategy, then deliver it. Consulting is where the value is decided, long before configuration begins.健康检查与差距评估Whether you are pre-implementation or already live, our health check benchmarks your HR platform against best practice and gives you a prioritised remediation plan.解决方案设计在配置任何字段之前，我们先设计目标运营模型、配置以及集成架构。优秀的设计使交付具有可预测性。

Implement BambooHR

Implementation Methodology旗舰实施是 Grouper 最强的差异化点。经认证的项目经理、本地知识、欧洲法规、GDPR、安全、治理与测试汇聚于一套经验证的方法论中，降低项目风险。BambooHR ImplementationAcquire BambooHR through Grouper and select the implementation, migration, training and support services your organisation requires.Project Management旗舰Every implementation is run by an accredited, named project manager using recognised methodologies, professional artefacts and transparent governance.数据迁移我们以严格、经过测试的流程提取、清洗、验证与导入您的人员数据，确保 BambooHR 在上线日的准确性与可靠性。Change ManagementTechnology only delivers value when people use it. Our change management brings communications, champions, readiness checks and training so your people embrace the new platform.TrainingWe train administrators, managers and employees in the way that suits each group, then keep skills fresh with complimentary refresher sessions.上线支持可控切换运行手册、最终数据加载、访问检查与密集 hypercare 让你自信上线，而非祈祷好运。

集成与分析

API 与系统集成旗舰通过经过良好架构的集成层将 BambooHR 连接到您的其余堆栈：REST 与 Graph API、Webhook、中间件以及自定义集成，均由经验丰富的集成专家设计。薪资集成We connect BambooHR to your payroll provider so employee, pay and change data flows automatically, accurately and on schedule, across every country you operate in.Microsoft 365 集成我们将 BambooHR 连接至 Microsoft 365、Teams、SharePoint、Entra ID 与 Power Platform，使 HR 在工作流中进行处理、审批与通知。财务集成We connect BambooHR to your finance and ERP systems so headcount, cost centres, org structure and change data stay aligned across both worlds.身份与 SSO 集成We connect BambooHR to your identity provider for single sign-on and automated provisioning, so the right people have the right access at the right time.报告与商业智能旗舰我们构建高层与 HR 仪表板、Power BI 报告与基于您 BambooHR 数据的预测分析，让领导者一眼看清人数、离职、缺勤、多样性等信息。AI 与自动化旗舰We layer AI assistants, workflow and agentic automation, natural-language reporting and document intelligence onto BambooHR, so your team spends time on people, not paperwork.

支持与成长

托管支持Keep the platform running with local helpdesk support, admin-as-a-service and release management, backed by clear service levels and Platinum Support hours.客户成功指定账户经理、定期业务回顾及以你的结果为核心的关系，使价值在上线后长期增长季度业务回顾对采用、配置、服务表现与结果的定期、结构化回顾，并对未来一个季度制定清晰计划 Continuous ImprovementA prioritised backlog of enhancements, benchmarking and optimisation, worked through with you so the platform never stands still.战略咨询董事会层面的 HR 技术咨询、目标运营模型设计与来自顾问的部分 HR 专业知识，作为你团队的延伸。

超越单项服务

查看这些服务背后的运营模型与集成架构

本页上的每项服务都位于更广泛的目标运营模型之中，并通过同一套集成架构连接到您的技术栈。

TOM目标运营模型从现状到持续改进
APIAPI 与集成架构薪资、身份、财务和 BI，已完成映射

The white glove engagement model

One end-to-end engagement, from discovery to continuous improvement

Grouper 完整覆盖整个旅程，而非单一阶段。请选择一个阶段，查看其内部发生了什么以及如何组合

Phase 1 of 5

发现与评估

We understand your organisation, capture requirements and benchmark where you are today.

第1至2周

1
Discover通过结构化的发现研讨会，梳理您当前的 HR 流程、痛点和目标。
2
Business Review我们会评估贵司的运营背景、人员规模、实体结构与欧洲增长计划
3
Requirements GatheringWe capture functional and technical requirements with the people who use the system daily.
4
Gap Assessment我们以最佳实践为基准，对现状进行基准评估，揭示差距、风险与快速获益点。

100+European implementations delivered

96%平均客户满意度

40%Less HR admin after automation

Weeks上线前通常时间

BambooHR 授权合作伙伴

为什么 Grouper 不只是 BambooHR 经销商

Grouper is an authorised BambooHR partner delivering across Ireland, the UK, Europe and MEA. Grouper can set up and support the platform with implementation, migration, training and ongoing advisory services tailored to your organisation.

Local implementation and support

Grouper can provide BambooHR implementation, advisory and support services, including live video calls and hands-on training. Scope and pricing are confirmed in your proposal.

Implementation done for you

经认证的项目经理负责贵辖区的设置、数据迁移与配置，使您更快速且有信心上线

真实的、本地支持

与您时区的命名团队沟通，他们了解您的账户，而非海外工单队列。英语全程 Platinum Support 在爱尔兰、英国、欧洲及 MEA 提供。

作为您成长的伙伴

随着组织变革，提供培训、年度差距评估及人员科技建议，确保 BambooHR 即使上线后也持续交付

联系 Grouper 为什么选择 Grouper

真实支持。真实成果。真实转型。

可信赖的人力资源，本地由 Grouper 提供

Plan

发现与解决方案设计

Prepare

数据就绪度与迁移指南

Implement

BambooHR 配置与部署

Enable

培训与变革支持

Improve

持续优化与咨询

BambooHR 合作伙伴交付Regional implementation support生命周期服务

已经在使用 BambooHR？将账户管理转交给 Grouper，同样的软件，更好的支持

从需求沟通开始

告诉我们您当前的情况以及希望实现的目标。我们将向您清晰展示，欧洲合作伙伴如何交付完整旅程，从首次研讨会到持续改进。

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