领导力之声 • 6 分钟阅读
在你的福利预算之前先投资于经理
MAR 18, 2026
Perks attract candidates but do not retain them. One Head of People explains why she redirected her discretionary HR budget from benefits to manager development.
福利实际起到什么作用
Perks matter in the first few weeks of a new role. A well-stocked office, a gym allowance, or a generous lunch budget genuinely improve early impressions. After that, their marginal impact on engagement and retention declines sharply. Research from Gallup, Deloitte, and numerous academic studies consistently finds that the quality of the relationship with the immediate manager is the dominant predictor of whether an employee stays and how effectively they work. Perks cannot compensate for a poor manager. The reverse is also true: a great manager can sustain high engagement even in an organisation with an average benefits package.
我把预算重新投向哪里
当我将 £80,000 从福利预算转移到经理发展时，我已经预料到员工会有反应。经理们的反应立即且积极：他们多年来一直在要求发展支持。我们开展了一个结构化的 12 个月项目，结合外部教练辅导、同伴学习小组以及 360 度反馈调查。到 12 个月时，参加该项目的经理所在团队的敬业度分数平均提高了 11 分。那些团队的自愿离职率下降了 18%。没有任何福利曾经为我们带来过这样的数字。
