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We deliver role-based training for administrators, managers and employees, because each group needs different things. Administrators get deep hands-on configuration training, managers focus on approvals and reporting, and employees get simple, confidence-building self-service sessions.

Role-based training and any refresher sessions are scoped in your proposal, including the audiences, format and associated charges.

Both. We deliver remotely by default, which suits distributed teams, and on site where it adds value, for example intensive administrator workshops. Either way, sessions are run in your language and time zone by consultants based across Ireland, the UK, Europe and MEA.

Capability builds over roughly the first 90 days. Most people handle core tasks such as logging in and approving time off within the first 30 days, administrators build custom fields and run reviews by 60 days, and advanced analytics and workflow optimisation follow by 90 days.

Refreshers keep capability high as your team and the platform evolve. They typically cover new BambooHR features, areas where usage data shows people are struggling, and onboarding for new administrators or managers who joined after the original rollout.

Yes. We provide role-appropriate guides and quick-reference materials so your team has something to return to after each session. These become part of your internal onboarding for new joiners, reducing reliance on external support over time.

Training is the enablement layer within our wider change approach, timed so people are ready just before go-live rather than months ahead when skills fade. It continues into hypercare and managed support, so learning deepens with real use.

We look at practical adoption signals such as self-service login rates, managers completing approvals in the system and a fall in basic how-do-I queries. If a group is lagging, we target a refresher at exactly that gap rather than repeating generic sessions.

Yes. New administrator or manager onboarding is a natural use of your refresher sessions, and your named support team can also cover key topics during managed support so knowledge does not walk out the door when people move on.

Yes. Administrator and manager training covers permissions, appropriate access and handling employee data responsibly, so your team understands their GDPR obligations in practice, not just in policy. This reinforces the security model configured during implementation.

For multi-entity or multi-country organisations we adapt content per site to reflect local processes, policies and language. The core platform skills stay consistent, whilst examples and workflows match how each team actually works.