Existing BambooHR customers
Transfer your BambooHR account to Grouper
Keep the exact BambooHR platform your team already knows. Move account management to Grouper, BambooHR's authorised partner for Ireland, the UK, Europe and MEA, and get a named local team, faster support and regular reviews, all included at no extra cost.
How the transfer works
A clear, six-step process handled by Grouper working directly with BambooHR. Click a step, or use the arrow keys, for detail.
Discovery call
Week 1A short, no-obligation conversation about your current BambooHR setup, your team, and where things stand today.
- Understand what is and is not working with your current arrangement
- Confirm your BambooHR plan, modules and renewal date
- No commitment required at this stage
What changes, and what does not
The platform stays the same. What improves is the level of service behind it.
| Before the transfer | After the transfer | |
|---|---|---|
| BambooHR software and features | As today | Unchanged |
| Employee data and records | As today | Unchanged |
| Login URL and user accounts | As today | Unchanged |
| Existing integrations | As today | Unchanged |
| Subscription cost | Standard pricing | Same pricing |
| Who manages your account | BambooHR direct | Named Grouper account team |
| Support response times | Standard vendor SLAs | Platinum Support in your time zone |
| Business reviews | ||
| Configuration and workflow help | Support tickets | Included, hands on |
Frequently asked questions
How long does the transfer take?
Most transfers complete within two to four weeks, and can be timed around your current renewal date if you are mid-contract elsewhere. Your team continues using BambooHR as normal throughout.
Will our employees notice anything changing?
No. The login, the interface, and the data your employees see all stay exactly as they are. The only difference they might notice is faster answers when they need help.
Do we need to re-sign a contract with BambooHR?
Your existing subscription terms and pricing carry over. Grouper coordinates the account transfer directly with BambooHR, so there is no renegotiation required on your part.
What happens to our existing integrations and custom configuration?
They stay exactly as they are. Because your data and configuration never leave BambooHR, nothing needs to be rebuilt or re-connected.
What if our current setup has problems we already know about?
That is exactly what the account and usage review, and a follow-up platform health check, are for. We identify and prioritise fixes once you are transferred, rather than trying to solve everything before you move.
Is there a cost to transfer?
No. There is no cost to transfer your account, and no increase to your BambooHR subscription price. Acquiring your platform through Grouper costs the same as acquiring it directly from BambooHR.
Ready to talk to your future account team?
Book a discovery call and we will tell you exactly what a transfer looks like for your organisation, with no obligation.
