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Customer Stories and Testimonials

Real results from organisations

BambooHR is trusted by thousands of organisations worldwide. Below you will find case studies and testimonials from companies of every size and sector who have transformed their HR operations on the platform. Hear directly from HR professionals across every industry who use BambooHR to save time, reduce admin, and build better workplaces.

+Certified European Partner for Ireland & UK, Europe, Middle East and Africa
CertifiedAuthorised BambooHR Partner
16Industries represented
10+Years as BambooHR partner
Europe, Ireland, UK, MEAGrouper's home markets
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30K+ customers worldwide

The BambooHR family is growing, like bamboo.

Just like its namesake, the BambooHR family of 30,000+ customers keeps growing. Here are a few examples.

Real Estate

Sherry FitzGerald

1,500+ employees

Ireland's largest estate agent simplified HR across more than 100 offices, giving managers self-service access to employee data and automating approval workflows for a large, distributed workforce.

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Healthcare

Brookhaven Healthcare

200-500 employees

This family-run residential care provider replaced fragmented spreadsheets with a single HR system, improving compliance tracking and reducing administration time for nursing and care staff.

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Education

Griffith College

500-1,000 employees

One of Ireland's largest independent colleges unified HR records for academic, administrative, and support staff, improving reporting accuracy and enabling GDPR-compliant document management.

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Industrial & Manufacturing

Hochiki Group

640+ employees, global

Hochiki drove global organisational effectiveness by streamlining recruitment and strengthening operational consistency across its Irish and European operations with Grouper's implementation support.

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Nonprofit & NGOs

Clรบid Housing

360+ employees

Ireland's largest approved housing body consolidated people data across a dispersed workforce, enabling consistent onboarding for new housing staff and improving compliance with employment legislation.

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Financial Services

Amundi

400 employees (Dublin office)

The Dublin office of Europe's largest asset manager centralised HR data, automated time-off management, and produced accurate headcount reports to meet global reporting requirements.

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Education

UX Design Institute

30-50 employees

This fast-growing online education provider serving students in 130 countries automated onboarding and HR operations to scale its team efficiently without adding additional HR headcount.

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Engineering

The Schneider Group

1,200+ employees, 74 locations

The Schneider Group relies on Grouper's hands-on support to simplify HR operations and drive consistency across its logistics and transport fleet throughout Ireland and Europe.

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Technology

Resolution IT

80+ employees, 3 offices

This leading managed services provider implemented BambooHR to support rapid growth, bringing structure to recruitment, onboarding, and people data management across a dispersed hybrid workforce.

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Financial Services

U.K. Financial Service Provider

500-1,000 employees

A regulated financial services business in the United Kingdom deployed BambooHR through Grouper to meet strict data governance requirements and automate compliance-related HR processes.

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Government Authority

The Land Development Agency

170+ employees (growing to 330)

Ireland's state body for land development implemented BambooHR to manage a growing public sector workforce, with detailed reporting and transparent performance management processes.

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Hospitality

db Group

1,200+ employees

This Maltese hospitality group simplified HR management for a large shift-based workforce, using BambooHR to improve scheduling visibility, time-off tracking, and employee self-service.

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Financial Services

FFH Management Services

75 employees

This globally connected professional services firm replaced manual HR records with BambooHR to manage its Irish and international workforce, reducing admin overhead and enabling strategic HR partnering.

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Construction

Flynn Managers and Contractors

200+ employees

Flynn introduced BambooHR in 2020, saving significant administration time for HR and managers alike with self-service access, time tracking tied to project costs, and improved onboarding across its project teams.

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Airline Retail

LSG Group

Global organisation

LSG Airline Catering and Retail partnered with Grouper to navigate a complex HR system migration, ensuring the new platform fully met the needs of a demanding, operationally intensive workforce.

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Leisure

Smartbox Group

700 employees, 10 countries

As Smartbox scaled to 700 people across 10 countries, Grouper managed a full data migration in just three months, replacing a complex enterprise system with a simpler, more user-friendly HR platform.

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Consulting

Atomic

28 employees

This Dublin-based creative strategy agency uses BambooHR daily to manage recruitment, performance reviews, goal tracking and holiday approvals, reducing manual admin significantly for a lean HR team.

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Energy

ElectroRoute

140 employees

This Mitsubishi Corporation energy trading subsidiary implemented BambooHR through Grouper to handle constant recruitment growth, automate HR administration and free up time for strategic payroll and compliance work.

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Healthcare

AAPC

250+ employees

World's largest healthcare credentialing organisation used BambooHR to modernise HR operations for its professional staff, improving efficiency in recruitment, onboarding and people data management.

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Construction

CRBR

101-350 employees

Multi-location restoration business used BambooHR Performance Management, Payroll and Time Tracking to bring consistency across five branches and build a stronger employee culture.

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Retail

END.

500-1,000 employees

UK luxury fashion retailer went live in six weeks, gaining data visibility, custom reporting, employee self-service and structured performance reviews to support rapid international growth.

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Healthcare

Clinica Colorado

50-100 employees

Community healthcare clinic eliminated double-entry between two payroll systems by unifying HR, Payroll and Benefits Administration into a single BambooHR platform.

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Technology

Cypfer

65-280 employees

Global cybersecurity firm scaled from 65 to 280 staff across eight countries using BambooHR's Employer of Record and HRIS, hiring in Germany, Ireland and beyond.

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Consulting

Smart WFM

50-200 employees

Australian HCM consultancy replaced a slow, spreadsheet-heavy system with BambooHR, cutting new-hire onboarding from three months to a matter of days and centralising all employee records.

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Nonprofit & NGOs

Community Counseling Center

50-200 employees

Mental health nonprofit aligned Performance Management and Total Rewards conversations to give employees a transparent view of compensation and career progression.

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Technology

ProntoForms

50-200 employees

SaaS company used BambooHR's Employee Satisfaction and eNPS tools to continuously measure company culture, identifying engagement gaps before they became retention problems.

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Engineering

Civtec

50-200 employees

Civil engineering consultancy gave field teams mobile access to time tracking, announcements and HR self-service, dramatically improving experience for staff who spend most of their time on-site.

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Industrial & Manufacturing

Basden Steel

50-200 employees

Steel fabricator expanded hiring from local-only to nationwide across the US, using BambooHR's Applicant Tracking System to reach and onboard talent far beyond its original geography.

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Financial Services

Lemonjuice Capital

25-50 employees

Financial services firm migrated from a legacy HRIS to BambooHR, praising the implementation support and the simplicity of centralised employee data management.

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Technology

Valuize

25-100 employees

Customer success SaaS company simplified core HR operations and gave every employee self-service access to their own data, freeing the HR team to focus on strategy rather than administration.

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Technology

Avidbots

100-350 employees

Autonomous robotics company scaled its people operations with BambooHR, supporting fast headcount growth while maintaining clear visibility over employee data and HR workflows.

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Technology

Koronet

50-200 employees

Technology company adopted BambooHR to consolidate HR records, automate routine people processes and provide an intuitive self-service experience for all employees.

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Technology

Channel Factory

100-350 employees

Global advertising technology platform unified people data across multiple international offices, enabling consistent HR practices and faster management reporting.

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Technology

Anonyome Labs

50-200 employees

Privacy-technology company implemented BambooHR to manage sensitive HR data securely and give leadership accurate workforce reports to support strategic decisions.

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Nonprofit & NGOs

New Moms

50-150 employees

Chicago-based nonprofit replaced paper-based HR with BambooHR to better support its staff, improve onboarding for new hires and free up time for its mission of supporting young mothers.

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Professional Services

Assure Services

50-200 employees

Professional services firm adopted BambooHR to gain consistent HR processes, better reporting and a more modern employee experience across a dispersed workforce.

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Nonprofit & NGOs

Repowered

25-100 employees

Social enterprise modernised its HR operations with BambooHR, improving record-keeping and enabling structured onboarding and performance conversations.

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Technology

Gravy Analytics

50-200 employees

Location analytics company simplified people operations with BambooHR, gaining real-time visibility into workforce data and automating time-consuming HR administrative tasks.

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Nonprofit & NGOs

Hope for Haiti

50-150 employees

International development nonprofit used BambooHR's Applicant Tracking System and onboarding tools to hire mission-critical staff faster and more consistently.

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Healthcare

Cancer Support Community

50-200 employees

Nonprofit cancer support organisation consolidated HR data and automated employee lifecycle processes so its team could focus on delivering care rather than managing paperwork.

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Professional Services

Continuon Services

50-200 employees

Services company implemented BambooHR to standardise HR workflows, automate leave management and produce accurate headcount reports for business planning.

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Healthcare

Probi

100-350 employees

Swedish probiotic research company deployed BambooHR across its international operations to centralise people data and bring consistency to HR processes spanning multiple countries.

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Leisure

Powerlife

25-100 employees

Fitness and wellness studio group used BambooHR to manage scheduling, onboarding and HR for a part-time and hourly workforce spread across several locations.

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Healthcare

Forcura

50-200 employees

Health IT company adopted BambooHR to bring structure and automation to people operations as the business scaled, reducing time spent on manual HR tasks.

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Construction

Rycon Construction

500-1,000 employees

Construction firm used BambooHR to modernise people operations for a large project-based workforce, improving onboarding speed and enabling managers to access workforce data in the field.

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Technology

Wistia

100-350 employees

Video marketing platform used BambooHR to support a people-first culture, with structured performance management and self-service tools that let employees manage their own HR data.

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Technology

Lucid

1,000+ employees

Visual workspace platform deployed BambooHR to support rapid growth, using automated workflows, centralised people data and self-service HR to scale without adding headcount.

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Technology

Ansarada

100-350 employees

Deal management SaaS company streamlined its global HR operations with BambooHR, bringing consistency to onboarding and performance management across its international teams.

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โ€œThe ideal is what we have now with Grouper.โ€
Smartbox People TeamPeople & Culture Team ยท Smartbox Group

The ideal is what we have now with Grouper.

With our rate of hiring, you don't have time to go googling or looking at a video tutorial. The fact that we have somebody to talk to and give us practical solutions really quickly is invaluable. Their customer service is second to none.

The working relationship with Grouper has been fantastic. Our account manager is friendly, accommodating, and approachable. Their knowledge and expertise has been great and there is great reassurance that I can let the system do what it's meant to do. It's taken a lot of pressure off our team.

The implementation all went well. Grouper was always responsive and our account manager is diligent and on the ball, and flexible in terms of the time and help they've provided us. Even now that the system is established, any time we send an email or have a query, they'll more than likely be back within the hour.

It would be difficult to find a replacement system of the quality and accessibility that we found, for the price and the ease of implementation. Grouper is absolutely an upgrade on what we had before. Interactions are as frequent as we need them, and our contact is typically flexible to have quick calls to discuss. That availability is helpful.

In a lot of transactions, the seller isn't involved in the transformation. Moji is quite unique in his field because he gets into the mind of the HR practitioners but he also understands the business, and he's also very technical. He can dial it up to where he needs to be. It was the best in class package.

Systems come and go and people can work through handovers but there's something very unique about how passionate and capable Moji is. He's been in the office and he's met and trained everybody. That level of consulting, you don't find everywhere.

Up to 85% of our working week was taken up with handling recruitment, contracts and offer letters. Now, I would say our admin burden is down by 40% because we're not hunting through email after email.

We didn't have a HR system before; it was all manual and on spreadsheets. Grouper made everything so easy and it's been a real change, not just for me but for our managers. They're not emailing me asking for information. I'd say it's reduced the admin side by around 40%.

It's the customer service that they've excelled in. I was surprised that you could email a specific individual with an issue. The minute we have any query, he's back the quickest I've ever seen. And it's always solved. There's none of what you see with many other providers where the provider emails you with a generic response or there's no flexibility.

At the very beginning, the service level was very high. We had the chance to work together with our account manager, who was brilliant. He's so service oriented, and he wants to understand our needs and our issues. He's so quick: when I have a request he always responds immediately, and we are really happy.

With many vendors, reaching out for support often means receiving automated replies and waiting a week for a response. Even then, the replies can feel scripted. With Grouper, however, the support feels more personalised, and solutions are handled efficiently.

It's hugely valuable. Our account manager is a good friend at this stage. He'll happily jump on a call to show a particular feature of the system or explain it step by step. I send an email in the morning and he is back in a couple of hours. It's great to have someone on a personal level you can interact with.

Speed of response. They always tackle things very quickly. We're a large team, and we dream of making things a bit easier. Sometimes we come up with ideas that we think are achievable, so we always reach out to Grouper. I have all the information accessible, I don't have to go for a physical file or folder: everything is there on the platform. Priceless!

With some outsourced providers, you don't know who's going to reply or how long you're going to wait. Whereas I just always email Grouper and they get straight back and will always try to find a solution.

We've been with Grouper since 2019 and see them as a very close partner. We would also recognise that they understand our business.

Grouper were so supportive: anything we needed, they helped us with. They gave us demos for features like managing annual leave quotas, so it was just a matter of clicking a few buttons.

That's the beauty of dealing with a company like Grouper. We're a small SME and the kind of support that we need is exactly what we're getting.

Grouper is very responsive and our account manager has great knowledge, and is able to give us ideas and show us how to utilise the system even more. The service has been very smooth: it's a big change, but the team has been very responsive and also good at sharing information.

Grouper are based in Ireland so, from our perspective, it was a lot easier in terms of communication and the support we needed. They're very effective, they answer all our emails in a timely manner. They follow up and, if we need, they organise meetings to discuss issues, and they resolve them effectively.

Our account manager was on the ball and really responsive. It's not a small task to move software systems so we were in contact quite a lot. He made sure I got what I needed back in time. I was kept in the loop, and the communication was very transparent so I always knew what was happening.

At the start, Grouper were very helpful. I remember I compiled a list of questions over the first few weeks and we set up a call. The support has always been very helpful, they can come into our system, share the screen and show us live how to use the system.

I would say the service is very user friendly, supportive, with quick response times. The customer experience is good. And having had the same account manager to build that relationship with, I know that I can jump on a call, and there's flexibility in terms of how that support can be provided. This consistency we get with Grouper is very valuable.

Grouper helped us to navigate a difficult time in the best possible way, as a kind of translator for the system.

What's unique about Grouper? I would say they are very responsive, reliable and supportive. When we tried to set up performance reviews automatically to the system, we had a couple of calls where they shared a screen to show me how to set it up properly. Thanks to Grouper.

Our account manager is very, very helpful and will always jump on a call. It could just be a couple of minutes but it's so much easier to talk to someone and share the screen. Recently, I wanted to amend a field and change the job tab. He did that really quickly. On other systems, I have spent time trying to work something out and perhaps eventually getting there, but it took an hour.

Grouper's way is very helpful and personally I find that really useful because it saves time and at the end of the day, that's saving the company money because I'm not wasting time searching for information.

I feel like if I need to reach out and speak to our Account Manager, he'll try his best to find a solution. He knows the system really well so his technical knowledge is really good. I feel that, by going to him, I get technical expertise and he tries to sort out other problems with the solution. Knowing that I've got Grouper to support us as a customer, makes me feel more reassured.

What makes Grouper stand out to me is, we jump on a call and we have the chance to overcome that barrier in communication you can get with emails, or sending tickets to be resolved.

I just needed something that would make my life easier instead of having manual records everywhere. Grouper were so helpful, they did all the setup as per what I'd asked and that made it easier for me to navigate around the system with the information already there.

I found Grouper really helpful. We had a few training sessions and they tailored them to the individual or to the questions I had.

We implemented in a matter of weeks whereas if it was left to me, it probably would have delayed the rollout, at a time when I am time poor. It meant the team could look after their own records and I just had to look after the approvals.

We've always dealt with a personal point of contact at Grouper, who was very hands-on, especially in the early stages.

Because of the industry we're in, we probably pay more attention to the customer service aspects and that responsiveness is hugely important to us. That's assisted me in being so satisfied with the support. Our account manager is always good at getting back and I've enjoyed how it's a personal touch: having that single point of reference is really helpful, just as our clients like having a familiar face they can trust.

We used to spend two days on payroll. Now it takes about 20 minutes. The integration with time tracking is seamless.

Before BambooHR, we had employee data in spreadsheets, email, and filing cabinets. Now everything is in one place and actually accurate.

Our managers are remote and love that they can approve time-off requests from their phones. The app is beautiful and actually works.

Open enrolment used to be a nightmare. With BambooHR, employees do it themselves and the data goes straight to our carriers.

Our employees love being able to check their balances and request time off from their phones. Managers love the calendar view.

Our remote team finally feels connected. The community feed has changed how we celebrate wins and share news across time zones.

We reduced voluntary turnover by 18% after starting to share total rewards statements. People didn't realise how much we were investing in them.

We ran our first eNPS survey and were genuinely surprised by the results - both good and bad. Now we know exactly where to invest our energy.

BambooHR's wellbeing surveys helped us catch a burnout wave in our engineering team before we lost anyone. It's become part of how we manage.

We run a staffing agency with hundreds of active placements at any given time. Project pay rates made our payroll manageable for the first time.

We connected BambooHR to our ATS, background check provider, and LMS in one afternoon. The integrations marketplace made it incredibly easy.

I submitted a feature request in March and it was in the product by June. BambooHR actually listens and ships fast.

For the first time, I can walk into a board meeting with real HR data instead of estimates. BambooHR made our people function a strategic asset.

Finance and HR used to speak completely different languages. BambooHR gave us a single source of truth that both teams trust.

BambooHR gave my team back 5 hours a week we used to spend on manual tasks. Now we actually do strategic work.

We automated user provisioning and deprovisioning across 8 systems. IT saves 3 hours per new hire and we've eliminated security gaps from manual offboarding.

We set up BambooHR the week we got our Series A. Three years and 200 employees later, it's still the backbone of our people operations.

We're a 45-person company and BambooHR makes us look and feel like a Fortune 500 when it comes to HR. Our employees love it.

We grew from 150 to 400 employees in two years. BambooHR scaled right along with us without us ever needing to rip and replace.

We evaluated every major HR platform. BambooHR won because it had enterprise features without the enterprise complexity. Implementation took weeks, not months.

We onboard 30 new nurses a month. BambooHR cut our onboarding paperwork time by 60% and new hires actually complete their forms before day one.

Our construction crews work across three states. BambooHR finally gave us one place to manage certifications, time tracking, and payroll compliance.

As a nonprofit, every dollar counts. BambooHR's pricing is transparent and the time it saves our lean HR team is worth every penny.

BambooHR's ATS cut our time-to-hire from 45 days to 22. Our hiring managers actually use it because it's not complicated.

Audits used to keep me up at night. Now every access event is logged, permissions are granular, and I can pull a clean data report in three minutes. BambooHR gave us the governance framework we needed.

Managing shift rosters for 1,400 people across multiple properties was a nightmare. BambooHR gave us visibility, cut no-show risk, and gave team leaders the data they needed without calling HR every hour.

We went from annual reviews nobody took seriously to quarterly conversations backed by real goal data. Employee satisfaction scores for the performance process went from 42% to 79% in one cycle.

We manage paid staff and volunteers with completely different contract types. BambooHR let us keep them separate but visible in one system, which was a genuine breakthrough for a small HR team like ours.

Linking time tracking to project codes was the feature that sold us. Now our payroll matches our project cost reports for the first time in ten years. That alone paid for the system.

We onboard 400 seasonal workers in a 6-week window every Christmas. BambooHR cut our per-hire admin time by two-thirds and meant our stores had staff in place on day one instead of day five.

I joined as employee 38 and we were still using a WhatsApp group to track annual leave. Within 90 days of BambooHR going live, I could tell the board exactly how many people we had, where they sat, and what our average tenure was.

Ready to write your own success story?

Join organisations across Europe, Ireland and the UK that have transformed their HR with BambooHR and Grouper's white-glove implementation support.

Trusted by 30,000+ companies worldwide

The BambooHR family is growing, like bamboo. Just like its namesake, the family of 30,000+ customers keeps growing.