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O que é Employee Assistance Programme (EAP)? | Glossário de RH | BambooHR

A confidential support service offering employees help with personal, financial or wellbeing issues.

An Employee Assistance Programme is a confidential service, usually provided by a third party, that gives employees access to counselling and practical support for personal, family, financial, legal or work-related problems.

By offering early, professional help, an EAP supports mental health, reduces absence and shows employees that their wellbeing matters.

Value comes from more than simply buying the service: employers must promote it clearly and repeatedly so people know it exists and trust that using it is genuinely confidential.

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