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O que é Competency Framework? | Glossário de RH | BambooHR

A structured set of skills, behaviours and knowledge that defines effective performance in a role.

A competency framework describes the capabilities people need to succeed — the skills, behaviours and knowledge expected at different levels or in different roles. It gives a common language for what 'good' looks like.

Frameworks bring consistency across recruitment, development, appraisal and promotion, so decisions rest on evidence rather than gut feeling.

To stay useful, a framework must be kept current and genuinely embedded in day-to-day practice rather than filed away and forgotten.

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