Informations RH • 10 MIN DE LECTURE
How to Improve Your Employee Retention Rate
JUN 12, 2026
Perdre de bonnes personnes coûte cher. Voici une approche pratique et fondée sur des preuves pour améliorer le taux de rétention de votre organisation.
Ce que votre taux de rétention vous dit réellement
Retention rate measures the percentage of employees who remain with your organisation over a given period, typically a year. A high retention rate does not automatically mean a healthy organisation: if poor performers are staying and high performers are leaving, your headline number flatters the reality. Always segment retention data by performance rating, tenure, department, and role level to identify where the problem actually sits.
Les principaux facteurs de départ volontaire
Exit interview and leaver survey data consistently identify the same root causes: a poor relationship with an immediate manager, limited career progression opportunities, compensation that has fallen behind the market, a mismatch between stated values and day-to-day reality, and excessive workload without adequate recognition. Note that these are rarely about money alone: pay is usually a threshold factor rather than the primary driver. Addressing management quality and development opportunities typically has a larger impact on retention than a pay increase.
Construire une stratégie de rétention
A retention strategy should address the root causes identified in your own data, not generic best-practice lists. Common high-impact interventions include: structured career development conversations twice per year (beyond the annual appraisal), targeted retention conversations with high-potential employees before they reach the stage of looking, manager quality improvement programmes, flexible working options for roles where they are feasible, and regular pay benchmarking to prevent compensation from drifting below market.
Mesurer et rendre compte des progrès
Fixez un objectif de rétention pour chaque segment et rendez-en compte chaque trimestre à la direction générale. Suivez non seulement le taux global, mais aussi le taux de rétention à 90 jours (combien de nouveaux embauchés restent au-delà de trois mois), le taux de rétention des meilleurs performeurs, ainsi que la rétention par service et par manager. Lier les évaluations de performance des managers au taux de rétention de leur équipe crée de la responsabilité et montre que garder de bonnes personnes fait partie du travail.
