Étape 7 : Formation
Formation qui développe une capacité durable
We train administrators, managers and employees in the way that suits each group, then keep skills fresh with complimentary refresher sessions.
Fait partie du <a href="bamboohr-services">parcours client Grouper</a> : étape 7 sur 12, Training.
People learn differently depending on their role. Grouper delivers role-based training for HR administrators, managers and employees, so each group gets exactly what they need to be confident on the platform.
Deux sessions de rafraîchissement complémentaires chaque année maintiennent les compétences élevées à mesure que votre équipe et la plateforme évoluent.
Pourquoi Grouper
Une société de conseil européenne en technologies RH, pas seulement un revendeur
Grouper is an Irish company with consultants across Europe and the Middle East. We deliver the whole engagement, from first discovery workshop to long-term optimisation. BambooHR is one component of what we do.
European implementation partner
Une société irlandaise avec des bureaux à Londres, à Belfast, à Dublin, à Dubaï et au Koweït, assurant des prestations dans toute la région selon votre fuseau horaire.
Équipes spécialisées locales
Local consultants, accredited project managers, HR, technical, API, security and integration specialists on every engagement.
Implementation services
Implementation, migration, training and support can be scoped alongside your BambooHR subscription, with pricing set out in your proposal.
Long-term account management
Un responsable de compte dédié, des revues d’activité trimestrielles et un partenariat qui dure toute la vie de votre plateforme.
Vue signature
Une échelle de capacités, rôle par rôle
Enablement is layered, not one-size-fits-all. Select an audience to see how we build lasting capability.
Run the platform
Formation structurée et approfondie pour que vos administrateurs RH puissent exécuter BambooHR avec confiance, et pas seulement les bases.
- Maîtrise de la configuration
- Rapports et permissions
- Train-the-trainer
Formation pour chaque rôle
Formation des administrateurs
Formation pratique approfondie pour les personnes qui configurent et gèrent la plateforme.
Formation des gestionnaires
Practical training on approvals, reporting and team management.
Employee enablement
Simple, confidence-building self-service training for all employees.
Séances de rafraîchissement
Deux rafraîchis complémentaires chaque année pour maintenir les compétences à jour.
Des compétences qui se développent au cours des 90 premiers jours
Enablement continues after go-live so skills deepen with use.
- 1First 30 daysCompétences de base : se connecter, mettre à jour les dossiers et approuver les congés en toute confiance.
- 2By 60 daysAdministrators build custom fields, managers run reviews and employees use wider self-service.
- 3By 90 daysAnalytique avancée, surveillance des intégrations et optimisation des flux de travail pour votre équipe d’administration.
The white glove engagement model
One end-to-end engagement, from discovery to continuous improvement
Grouper livre l’ensemble du parcours, pas une étape unique. Sélectionnez une phase pour voir ce qui se passe à l’intérieur et comment elle s’emboîte.
Découvrir et évaluer
We understand your organisation, capture requirements and benchmark where you are today.
- 1DiscoverUn atelier de découverte structuré cartographie vos processus RH actuels, vos irritants et vos objectifs.
- 2Business ReviewNous examinons votre contexte opérationnel, votre effectif, vos entités et vos plans de croissance à travers l Europe.
- 3Requirements GatheringWe capture functional and technical requirements with the people who use the system daily.
- 4Gap AssessmentNous comparons l’état actuel aux meilleures pratiques et faisons émerger les écarts, les risques et les gains rapides.
Foire aux questions
Tout ce que vous devez savoir sur training avec Grouper. Vous avez encore une question? Parlez à un consultant.
Who do you train and how is the training tailored?
We deliver role-based training for administrators, managers and employees, because each group needs different things. Administrators get deep hands-on configuration training, managers focus on approvals and reporting, and employees get simple, confidence-building self-service sessions.
How is training priced?
Role-based training and any refresher sessions are scoped in your proposal, including the audiences, format and associated charges.
La formation est-elle dispensée à distance ou sur site ?
Both. We deliver remotely by default, which suits distributed teams, and on site where it adds value, for example intensive administrator workshops. Either way, sessions are run in your language and time zone by consultants based across Ireland, the UK, Europe and MEA.
How long does it take for our team to become confident?
Capability builds over roughly the first 90 days. Most people handle core tasks such as logging in and approving time off within the first 30 days, administrators build custom fields and run reviews by 60 days, and advanced analytics and workflow optimisation follow by 90 days.
What do the complimentary refresher sessions cover?
Refreshers keep capability high as your team and the platform evolve. They typically cover new BambooHR features, areas where usage data shows people are struggling, and onboarding for new administrators or managers who joined after the original rollout.
Do you provide any materials we can keep?
Yes. We provide role-appropriate guides and quick-reference materials so your team has something to return to after each session. These become part of your internal onboarding for new joiners, reducing reliance on external support over time.
How does training fit with change management and go-live?
Training is the enablement layer within our wider change approach, timed so people are ready just before go-live rather than months ahead when skills fade. It continues into hypercare and managed support, so learning deepens with real use.
How do you measure whether training worked?
We look at practical adoption signals such as self-service login rates, managers completing approvals in the system and a fall in basic how-do-I queries. If a group is lagging, we target a refresher at exactly that gap rather than repeating generic sessions.
Can you train new administrators who join later?
Yes. New administrator or manager onboarding is a natural use of your refresher sessions, and your named support team can also cover key topics during managed support so knowledge does not walk out the door when people move on.
Does training cover data protection and GDPR responsibilities?
Yes. Administrator and manager training covers permissions, appropriate access and handling employee data responsibly, so your team understands their GDPR obligations in practice, not just in policy. This reinforces the security model configured during implementation.
What if different sites need different content?
For multi-entity or multi-country organisations we adapt content per site to reflect local processes, policies and language. The core platform skills stay consistent, whilst examples and workflows match how each team actually works.
Vraie assistance. Vrais résultats. Vraie transformation.
RH fiable, livré localement par Grouper
Laissez-nous vous montrer ce qu’un partenaire européen offre
Parlez à Grouper de training, ou d’un engagement complet allant de la découverte à la mise en œuvre, au soutien et à l’amélioration continue.







































