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Retention (Employee Retention)

An organisation's ability to keep its employees and reduce avoidable turnover.

Employee retention is the extent to which an organisation manages to keep its people, particularly its valued performers, over time. High retention signals a healthy, engaging workplace.

Retaining staff protects institutional knowledge, sustains team performance and avoids the substantial costs of repeated recruitment and onboarding.

Effective retention rests on the fundamentals: good management, fair reward, development, recognition and a culture where people feel they belong.

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