What Is Employee Assistance Programme (EAP)? | HR Glossary | BambooHR
A confidential support service offering employees help with personal, financial or wellbeing issues.
An Employee Assistance Programme is a confidential service, usually provided by a third party, that gives employees access to counselling and practical support for personal, family, financial, legal or work-related problems.
By offering early, professional help, an EAP supports mental health, reduces absence and shows employees that their wellbeing matters.
Value comes from more than simply buying the service: employers must promote it clearly and repeatedly so people know it exists and trust that using it is genuinely confidential.
