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¿Qué es Insubordination? | Glosario de RR. HH. | BambooHR

An employee's deliberate refusal to follow a reasonable and lawful instruction from a manager.

Insubordination is the wilful refusal to obey a reasonable, lawful instruction, or open defiance of legitimate management authority. It can range from a one-off refusal to a persistent pattern of disruptive behaviour.

Not every disagreement amounts to insubordination; the instruction must be reasonable and lawful, and the refusal deliberate rather than a genuine misunderstanding or legitimate concern.

Employers should address it through a fair disciplinary process, distinguishing serious defiance from justified objections such as safety concerns.

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